How To Start A Home Care Agency In Ohio

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Ohio Home Care & Home Health Regulations: An Essential Guide

Why Legal and Regulatory Framework Matters

If you’re starting a home care or home health agency in Ohio — whether offering non‑medical support like personal care and homemaking, or providing skilled medical services such as nursing, therapy, or home‑health aide care — you must comply with state regulations. These rules are intended to protect vulnerable clients, ensure quality of care, safeguard against abuse or neglect, and maintain accountability. Noncompliance can lead to license denial, fines, criminal penalties, or forced closure.

Since July 2022 — under a law passed as House Bill 110 — all home health and home care agencies (and many non‑agency providers) must obtain licensure through the Ohio Department of Health (ODH). Frost Brown Todd+2codes.ohio.gov+2

In the rest of this post, you’ll find what these regulations require, how to comply, and what it means in practice.


Core Legal Structure: Statutes and Rules

Statutory Basis: Ohio Revised Code § 3740 & House Bill 110

  • Under ORC § 3740, agencies or non‑agency providers seeking to provide home health services — skilled or nonmedial — must apply for and obtain a license. codes.ohio.gov+2codes.ohio.gov+2

  • After September 30, 2021, and effective July 1, 2022, the new requirements took effect: both agencies and individual non‑agency providers must be licensed. Frost Brown Todd+2Dinsmore & Shohl LLP+2

  • Under the statute:

    • Agencies providing skilled home health services must obtain a skilled home health services license. codes.ohio.gov+1

    • Agencies or non‑agency providers offering nonmedical home health services must obtain a nonmedical home health services license, unless they already hold a skilled license (in which case skilled license covers nonmedical services too). codes.ohio.gov+2Legal Information Institute+2

These legal requirements represent a major shift: what was once loosely regulated — especially non‑medical home care — is now firmly under the licensing regime. Frost Brown Todd+2Dinsmore & Shohl LLP+2


Regulatory Implementation: Ohio Administrative Code Chapter 3701‑60

To operationalize the statute, ODH revised and expanded Chapter 3701‑60 of the Ohio Administrative Code (OAC), which now governs definitions, license applications, renewals, criminal background checks, compliance and enforcement. Legal Information Institute+2codes.ohio.gov+2

Main components of Chapter 3701‑60 include:


Key Definitions & Service Types under Ohio Law

Understanding the regulatory definitions is essential because they determine whether a license is required, and which type. As per OAC 3701‑60-01: codes.ohio.gov+1

  • Home health agency: any person or entity (excluding nursing homes, residential care, hospices) whose primary function is delivering one or more of the following services to a patient at their place of residence: skilled nursing, physical therapy, speech‑language pathology, occupational therapy, medical social services, or home health aide services. codes.ohio.gov+1

  • Direct care: care or service provided in a patient’s home; or any activity where the caregiver is routinely alone with the patient or has access to the patient’s personal property or financial documents. codes.ohio.gov

  • Skilled home health services – includes licensed/clinical services (nursing, therapy, social work, home health aide etc.) provided at home. codes.ohio.gov+1

  • Nonmedical home health services – includes personal care / homemaking / assistance services: helping with bathing, dressing, toileting, meal prep, ambulation, basic home support tasks etc. codes.ohio.gov+2Frost Brown Todd+2

  • Nonagency provider: an individual self-employed to provide “direct care” who does not employ others — subject to licensing as well under new law. codes.ohio.gov+1

This definition framework helps distinguish between “home health agency,” “home care agency,” and “nonagency provider,” each subject to licensing under appropriate categories.


Licensing Requirements: What You Need to Do

1. Decide the Scope of Services: Skilled vs Non‑Medical

Your licensing strategy depends on what services you plan to provide:

  • If you intend to offer skilled services (nursing, therapy, home‑health aide, etc.), you must apply for a skilled home health services license. codes.ohio.gov+2codes.ohio.gov+2

  • If you only plan to offer nonmedical services (personal care, homemaking, assistance with ADLs, companionship, etc.), you may apply for a nonmedical home health services license — unless you already hold a skilled license (which covers nonmedical as well). codes.ohio.gov+2Legal Information Institute+2

A pre‑existing skilled license covers both skilled and nonmedical services — meaning agencies may prefer skilled license for flexibility. Legal Information Institute+2codes.ohio.gov+2

2. Complete the Application for Licensure

The application process under Rule 3701-60-03 requires (among other items): codes.ohio.gov+2Legal Information Institute+2

For Skilled Home Health Services License:

For Nonmedical Home Health Services License (if not holding skilled license):

Important: if an agency holds a skilled home health services license, it may provide nonmedical services without obtaining a separate nonmedical license. Legal Information Institute+2codes.ohio.gov+2

3. Licensing Deadlines and Historic Context

Mid‑2022 regulatory updates to Chapter 3701‑60 reflect these changes. registerofohio.state.oh.us+2Legal Information Institute+2


Compliance Safeguards: Background Checks, Reporting & Enforcement

To ensure safe and trustworthy service, Ohio law imposes several compliance measures beyond licensing. Key among them is criminal background checking.

Criminal Background Checks & Disqualifications

  • Under Rule 3701-60-06, every applicant for a “direct care” position must undergo a criminal records check. This applies to employees, independent contractors, or any person providing direct care for an agency. codes.ohio.gov+1

  • Fingerprints must be submitted; the agency pays the fee to the state bureau of criminal identification. Agencies may, at their discretion, pass the fee to the applicant (provided certain conditions are met). codes.ohio.gov+1

  • Anyone convicted of “disqualifying offenses” — e.g., abuse, neglect, misappropriation, or certain crimes defined under Ohio law — is disqualified from direct care positions. codes.ohio.gov+2Legal Information Institute+2

  • Agencies must have and submit a written criminal records check policy as part of licensing. Legal Information Institute+1

These measures help protect clients — many of whom may be vulnerable — from potential abuse, neglect, or exploitation.

Recordkeeping, Reporting, and Enforcement

Under Chapter 3701‑60, agencies are required to maintain detailed records, perform national database reviews for new hires, and comply with ongoing reporting obligations. Legal Information Institute+1

Rule 3701‑60‑04 outlines the process for license denial, suspension or revocation, and how an agency may request an informal dispute resolution or hearing under the administrative code if license is denied. codes.ohio.gov+1

Violations — such as operating without a license — are penalized. For example, providing skilled or nonmedical home health services without a valid license is prohibited. codes.ohio.gov+2codes.ohio.gov+2


Skilled Home Health vs. Non‑Medical Home Care: What’s the Difference Under Ohio Law

Understanding the distinction is crucial, because regulatory burden, compliance, and licensing requirements vary significantly depending on the type of service.

Here is a simplified comparison:

Service Type What It Includes License Required Key Requirements / Notes
Skilled Home Health Services Skilled nursing, physical therapy, occupational therapy, speech‑language pathology, medical social services, home health aide services (as defined) codes.ohio.gov+1 Skilled Home Health Services License (issued by ODH) codes.ohio.gov+1 Must prove Medicare certification or national accreditation, or meet Medicare Conditions of Participation; or post a $50,000 surety bond if new. Submit full application including services list, ownership info, business contact, geography, etc. Fee $250. Legal Information Institute+2Frost Brown Todd+2
Non‑Medical Home Health Services (Home Care / Personal Support) Personal care, bathing assistance, dressing, toileting, meal prep, homemaking, companionship, activities of daily living support etc. codes.ohio.gov+2Frost Brown Todd+2 Nonmedical Home Health Services License (unless the agency already has a skilled license) Legal Information Institute+2codes.ohio.gov+2 Application includes business & ownership info, services description, operation hours/days, geographic area, fingerprints of primary owner, and if no prior service before Sept 30, 2021 — a $20,000 surety bond. Fee $250. codes.ohio.gov+2Frost Brown Todd+2

Because a skilled license covers nonmedical services too, many agencies choose to obtain the skilled license to maximize flexibility. Legal Information Institute+2Dinsmore & Shohl LLP+2


What This Means for Starting a Home Care / Home Health Agency in Ohio

1. Regulatory Compliance is Mandatory

Since July 1, 2022, you cannot legally operate a home care or home health agency in Ohio without a valid license. That applies whether you are a large agency, small startup, or individual provider. Frost Brown Todd+2codes.ohio.gov+2

Operating without a license can lead to criminal prosecution. Dinsmore & Shohl LLP+2codes.ohio.gov+2

2. Licensure Requirements Are Clearly Defined, Structured, and Uniform

Compared to earlier regulatory ambiguity, Ohio now provides a clear, uniform process:

  • Standard application forms, clearly defined fees, criteria, and classification of services.

  • Criminal‑background checks and fingerprinting requirements to protect clients.

  • Defined service types (skilled vs nonmedical), and corresponding license categories.

  • Bond requirements for new agencies/new providers (if they began after the cutoff date).

This clarity reduces uncertainty — but also means agency founders must carefully plan to meet all criteria before starting.

3. Costs and Documentation Are Manageable — But Must Be Planned For

With a license fee of $250, plus potential bond requirements ($20,000 for nonmedical agencies, $50,000 for skilled), the upfront regulatory costs are tangible but not prohibitive. codes.ohio.gov+2Legal Information Institute+2

However — compliance also means you must maintain:

  • Proper records (ownership, services, policies & procedures)

  • Criminal‑background check policies and process for any direct care worker (employee or contractor)

  • Accurate documentation of services, service area, operational hours, and more

Neglecting any of these can jeopardize licensure or put the agency at risk.

4. Non‑Medical Home Care Is Regulated — Debunking Older Myths of “Unregulated Comfort Care”

Some past resources or word-of-mouth advice claimed that non‑medical home care — companionship, homemaking, ADL assistance — was unregulated in Ohio. That is no longer the case under HB 110 and Chapter 3701-60: nonmedical agencies (or nonagency providers caring for more than two clients) must hold a license. Frost Brown Todd+2codes.ohio.gov+2

This change underscores the growing recognition by policymakers that any care provided in the home — even nonmedical assistance — carries risk and should be regulated for safety, accountability, and quality.


Practical Steps & Recommendations for Entrepreneurs

If you plan to start a home care or home health agency in Ohio, here’s a recommended roadmap:

  1. Decide what type of services you want to offer (skilled vs nonmedical vs both).

  2. Review the definitions under OAC 3701-60 to ensure your business model fits the legal categories.

    • Skilled care: nursing, therapy, home health aide.

    • Nonmedical care: personal care, companionship, homemaking, ADL support.

  3. Prepare your application — gather required documentation: business info, ownership/control info, services list, geographic area, hours/days of operation, criminal‑records check policy, etc.

  4. Budget for fees and bonds — $250 license fee; if new as of 2021, $50,000 bond for skilled agencies or $20,000 for nonmedical agencies.

  5. Implement policies for background checks — ensure fingerprinting and criminal checks for all “direct care” employees or contractors.

  6. Develop internal policies/procedures and documentation for services offered — policies for care delivery, recordkeeping, scheduling, reporting, and client care standards — these will likely be required for application and compliance.

  7. Maintain compliance after licensing — keep records, renew license every three years, comply with reporting, and ensure all staff background checks remain valid.

  8. If you expect growth or want flexibility, consider obtaining a skilled license even if starting as nonmedical — gives ability to offer broader services without additional licensing later.

  9. Stay updated with ODH rule changes — Chapter 3701-60 can be updated; licensing rules, definitions, and requirements may evolve over time.


Common Misconceptions & Clarifications

Misconception 1: “Non‑medical home care doesn’t need a license in Ohio.”
Reality: False under current law. As of July 1, 2022, nonmedical home care agencies and non‑agency providers must obtain a nonmedical home health services license (unless holding a skilled license) if they provide services through employees or care for more than two clients. Frost Brown Todd+2codes.ohio.gov+2

Misconception 2: “Only agencies need a license; independent caregivers don’t.”
Reality: The law applies both to agencies and to “nonagency providers” — self-employed caregivers — providing skilled or nonmedical services. codes.ohio.gov+2codes.ohio.gov+2

Misconception 3: “Licensing is optional if the caregiver is certified or trained.”
Reality: Certification/training alone does not substitute for the state license. Even with proper caregiver training, providing services without an active license violates state law.

Misconception 4: “If the business was operating before the law, there’s no bond or license requirement.”
Reality: There may be exceptions but most providers still had to obtain license by July 1, 2022 — failure to do so could result in criminal liability. For some, bond exemptions applied, but license was still required. Frost Brown Todd+2Gertsburg Licata+2


Why Ohio’s Regulatory Approach Matters — And What It Means for Quality & Accountability

The sweeping reforms under House Bill 110 and Chapter 3701-60 represent Ohio’s recognition that home care — even nonmedical — has significant risks. Vulnerable individuals receive care in their homes, often involving intimate assistance, access to personal property, mobility support, or even medical tasks (in skilled care). Without regulation, there’s real risk of neglect, abuse, injury, or fraud.

By requiring licensing, background checks, defined service categories, and application/renewal procedures, the state:

  • Ensures agencies/providers meet baseline standards before operating.

  • Promotes accountability and transparency (ownership disclosures, defined service areas, recordkeeping).

  • Helps protect clients — especially seniors, disabled persons, or medically fragile individuals — from unqualified or unscrupulous providers.

  • Raises the professional standards of home health / home care industry, aligning with clinical and safety expectations.

For you as an entrepreneur: this regulatory clarity allows you to build a legitimate, compliant, and trustworthy agency — and to differentiate yourself in a market likely crowded with unregulated or semi-regulated caregivers. Compliance can be a selling point.


Resources & Useful Links

Do It Yourself Course

Our Do-It-Yourself Home Care Agency Course gives you everything you need to start your home care agency in Ohio independently, without paying expensive consultant fees. You’ll gain access to step-by-step video lessons, expert guidance, ready-to-use policy and procedure manuals, customizable contract agreements, and practical marketing tools, providing a complete toolkit to confidently launch and grow your agency on your own.

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Learn More About Us

At Global Elite Consultant, we are dedicated to guiding you through every step of establishing your own home care agency. What truly sets us apart from other consulting firms is our hands-on approach to helping you secure patients through multiple channels, such as hospital referrals, diverse payment options, client references, and effective marketing strategies. Our ultimate mission is your success, and we recognize that achieving it depends on your ability to consistently attract patients to your agency.

Our programs are uniquely designed to help you both attract and retain patients. We understand that a steady flow of clients is essential for any business, especially in the healthcare industry, to grow and prosper. That’s why our consulting services focus on this vital component, ensuring you have the tools and strategies needed to build and sustain a thriving agency.

Services

Our firm stands out because all of our programs are specifically designed to help you attract and retain patients. We recognize that without a consistent flow of clients, it’s challenging for any business, especially in the healthcare industry, to grow and succeed. That’s why our consulting services are carefully tailored to focus on this essential element, ensuring your agency is equipped to operate successfully and sustainably.

Non-Medical Home Care Agency

As a non-medical home health agency, your main focus will be on providing compassionate caregivers who offer personalized, one-on-one assistance with daily living activities. This dedicated support helps patients maintain their independence, enhances their comfort, and improves their overall quality of life.

Skilled Health Care Agency

Skilled home care services allow patients to receive occupational and physical therapy, speech therapy, social worker support, and even assistance from a bath aide, all within the comfort of their own homes. We are dedicated to equipping you with everything needed to build and maintain a successful home care agency.

Residential Group Home

A group home is a residential option designed for individuals with disabilities who may not need intensive medical care but are unable to live safely on their own. These homes offer additional support within a community setting, helping residents maintain their independence while receiving the care and assistance they need.

Do It Yourself Course

Do It Yourself Course Our Do It Yourself Course gives you everything you need to launch your home care agency independently. You'll get step by step video guidance, plus essential resources like policy and procedure manuals, contract agreements, and marketing tools, all without the high cost of a consultant.

Client Testimonials

Global Home Care Consulting Company truly offers a personalized, one on one experience. They guide you through every step of starting your non medical home care business, helping you secure your first 10 patients and assisting with caregiver recruitment. They even provide support during the interview process until you feel confident conducting interviews on your own. I honestly can’t say enough great things about this company, their dedication and hands on approach make all the difference.

Vivian Atkins

Ceo & Founder

I was just about to sign up with another company when I came across Global Home Care Consulting, and I’m so thankful I did! They truly are the best. Their one-on-one training guides you through every step of opening your agency. I especially appreciate that they meet with you three times a week, and each session focuses on building another part of your business. They assist with HR onboarding, caregiver interviewing and recruitment, and even help you secure your first 10 patients. The support continues three times a week until your business is fully up and running. They may charge a bit more than other companies, but trust me, it’s absolutely worth every penny.

Wallace

Ceo & Founder

Personal Touch Global Home Care Consulting truly delivers a personalized experience with their one-on-one training, and I absolutely love that. They guide you step-by-step through the process of starting your own company, making the journey smooth and achievable. I also appreciate how they focus on mindset, teaching you to program your mind for success and wealth. This company truly provides great value for your investment, and the additional perks you receive when signing up make the experience even better.

Gabrielle McIntosh

Ceo & Founder

Frequently Asked Questions

  • Yes, Ohio requires a license for non-medical home care if you are an agency or if you are self-employed and provide direct care to more than two people simultaneously.

  • Please visit our Services page to explore our pricing details. We offer complete support, including help with obtaining your license, developing policy and procedure manuals, and providing all the essential resources needed to build and run a successful home care agency.

  • We provide comprehensive training that covers every department and all the key elements needed to successfully establish and operate a home care business in Nevada.

  • We will guide and assist you through the process of obtaining all necessary licenses.

  • We help you obtain the required insurance coverage needed to operate your agency successfully and with confidence.

  • To stand out from the hundreds of other agencies, it’s important to implement strategies that make your business unique, and we’ll help you do exactly that through our comprehensive training program.

  • We provide a comprehensive marketing training program designed to help you effectively promote and grow your agency. This program is ongoing and divided into multiple levels, allowing you to continue developing your skills beyond the initial sessions. You also have the option to enroll in additional training or work directly with a consultant for personalized, step by step marketing guidance at a rate of $180 per hour, available in 2-hour sessions.

  • Unfortunately, some patients may try to recruit your top-performing caregivers directly. To prevent this, it’s essential to have a written agreement between your agency and the patient outlining the legal consequences of such actions, something we address thoroughly in our training. Additionally, to ensure long term success, it’s important to plan ahead for future financial commitments related to marketing and, when necessary, paid patient referral opportunities.

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